Unable to receive the Two-Factor Authentication (2FA) code

Before trying the steps below, double-check that the email address you entered is correct and free from any typos or extra characters, as this is a common cause of delivery issues.

If the email address is correct and you're still not receiving the code, please try the following:

• Check your spam, junk, or promotions folders, as the code may have been filtered there.
• Ensure that [e-mail] is not blocked or marked as spam — we recommend adding it to your safe senders list.
• Wait a few minutes before requesting a new code.

If you've already tried these steps and still haven't received the code, please send an email to [e-mail] with your email address and user handle so we can assist you further.